Quick answer
For a broken refrigerator, washer, dryer, dishwasher, oven or other major appliance, call to check the next open appointment. Availability depends on the schedule, and calling early in the day gives us the most room to help. The diagnostic is $60 flat, credited toward the repair. Hours: Mon to Sun, 6 AM to 9 PM.
What counts as urgent
Some breakdowns can wait a day or two. Others cost money every hour. Tell us when you call, and we put these first:
| Situation | Why it is urgent |
|---|---|
| Refrigerator or freezer not cooling | Food spoils. A fridge door kept closed holds safe temperature for about 4 hours, a full freezer about 48 hours |
| Water leaking from a washer, dishwasher or fridge | Floor and cabinet damage grows by the hour |
| Dryer that will not heat or shuts off hot | Overheating risk and a blocked vent |
| Oven or range dead before a holiday or event | Hard deadline |
| Burning smell, sparks or smoke | Unplug the appliance and stop using it |
| Gas smell | Leave the home and call the gas company or 911. Do not call us first |
What fast scheduling means here
We cannot promise an exact arrival time or date, since the number of open slots changes. What we aim to do:
- We tell you straight away what the next open slot is.
- You get a time window and a call when we are on the way.
- The technician brings common parts for the brand and appliance when possible.
- If a rarer part has to be ordered, you get the price and the timeline before we start.
How to get the fastest visit
- Call, do not wait for a form reply, if it is urgent.
- Call earlier in the day, when more of the schedule is open.
- Have the brand, model number and serial number ready. They are on a sticker inside the door or at the back.
- Tell us the symptom, any error code, and what you already tried.
- Make sure someone age 18 or older is home.
Most common urgent repairs
- Refrigerator not cooling and refrigerator leaking water
- Washer not draining and washer not spinning
- Dryer not heating and dryer won’t turn on
- Dishwasher not draining and dishwasher leaking
- Oven not heating and microwave not heating
What it costs
| Item | Price |
|---|---|
| Diagnostic visit | $60 flat, credited toward the repair |
| Scheduling fee | Ask when you book |
| Parts and labor | Quoted before work starts |
| Repair terms | Ask what the repair includes when you book |
Typical repair totals are on the cost guide.
How it works
- Call or send the brand, model and symptom.
- We confirm the next open slot, based on the schedule.
- The technician diagnoses the appliance and gives a clear price.
- If you approve, the repair is done and tested during the visit when the part is on hand.
Areas we serve
We serve Philadelphia, Northeast Philadelphia, Bensalem, Willow Grove, Abington, Huntingdon Valley, Southampton and Feasterville-Trevose. Availability depends on the schedule and the distance, so call to confirm for your address.
FAQ
How fast can you repair my appliance?
It depends on the schedule and the part needed. Call to check the next open appointment, and we tell you honestly what is available.
Is there an extra fee for urgent scheduling?
Ask about any scheduling fee when you book. The diagnostic is $60 flat, credited toward the repair.
What if you need a part you do not have?
We explain the part, the price and the wait before ordering. You decide whether to go ahead.
Do you work evenings and weekends?
See the hours at the top of this page. Call to check the slots for your day.
What should I do while waiting for the technician?
Unplug the appliance if it leaks or smells. Keep the fridge door closed. Clear space around the appliance.