Quick answer
A visit starts with a $60 flat diagnostic, credited toward the repair if you go ahead. Ask what the repair includes when you book. Call to check the next open appointment, and we serve Philadelphia and nearby suburbs. Below are the questions we hear most, with links to the full pages.
Price and payment
| Question | Short answer |
|---|---|
| What does the diagnostic cost? | $60 flat, credited toward the repair |
| What does a repair usually cost? | Most are $130 to $400 including the part. Boards and premium brands cost more |
| Do you quote before work starts? | Yes. No work starts without your approval of the price |
| Is there a rush surcharge? | We do not advertise one. The price is quoted at the visit |
See the full cost guide.
Booking and timing
| Question | Short answer |
|---|---|
| How fast can you come? | Call to check the next open appointment. Availability depends on the schedule |
| What do you need on the call? | Brand, model number, the symptom and any error code |
| Do you carry parts? | Common parts are on the truck. Special parts are ordered, and we say how long it takes |
More on fast scheduling and urgent repairs.
What we repair
Washers, dryers, refrigerators, freezers, dishwashers, ovens, ranges, cooktops, microwaves, garbage disposals and ice makers. Hubs: washer, dryer, refrigerator, dishwasher, oven, microwave. Brands are listed on the brands page. Landlords and small businesses: commercial appliance repair. New unit to hook up: appliance installation.
Where we work
Philadelphia, Northeast Philadelphia, Bensalem, Willow Grove, Abington, Huntingdon Valley, Southampton and Feasterville-Trevose. If you are close to these areas, call and ask.
Safety
If you smell gas, leave the home and call the gas company or 911. Do not use switches or phones inside. Never put a hand into a garbage disposal. Unplug a microwave and do not open it, since the capacitor can hold a charge. Gas work and refrigerant work are done only by qualified technicians.
FAQ
Is it worth repairing my appliance?
Often yes when the quote is under half the price of a new similar model and the unit is not near the end of its life. Typical lifespans are 10 to 13 years for washers and dryers, 9 to 12 for dishwashers and 13 to 17 for refrigerators.
What does the repair include?
Ask what the repair includes when you book. A different part that fails later is a new diagnosis.
Do I have to be home?
An adult should be home for the visit, or you can name someone who can give access.
Are you an authorized service center for any brand?
No. We are an independent repair company. If your appliance is under the manufacturer warranty, contact the manufacturer first.
Can you repair an appliance I bought used or that is very old?
Yes, if parts are available. We tell you honestly if repair makes sense.
Where can I read about your company and customer feedback?
See the about page and the reviews page.